Cookie Policy
Last updated: January 15, 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
This Cookie Policy explains how ReferAgent ("we", "our", or "us") uses cookies and similar technologies when you use our platform and services.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
| Cookie | Purpose | Duration |
|---|---|---|
| ra_session | User authentication and session management | Session |
| ra_csrf | Cross-site request forgery protection | Session |
| ra_preferences | Stores user preferences (theme, language) | 1 year |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.
| Cookie | Purpose | Duration |
|---|---|---|
| ra_analytics | Tracks page views and user interactions | 1 year |
| ra_visitor_id | Distinguishes unique visitors | 1 year |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your choices and providing enhanced features.
| Cookie | Purpose | Duration |
|---|---|---|
| ra_dashboard_view | Remembers dashboard layout preferences | 30 days |
| ra_timezone | Stores timezone for correct time display | 1 year |
2.4 Referral Tracking Cookies
These cookies are essential to our core service - tracking referrals and attributing conversions.
| Cookie | Purpose | Duration |
|---|---|---|
| ra_ref | Stores referral link code for attribution | 30 days |
| ra_campaign | Associates user with campaign | 30 days |
| ra_click_id | Unique identifier for click tracking | 30 days |
3. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Stripe: For secure payment processing
- Vercel Analytics: For website performance monitoring
- Intercom: For customer support chat (if enabled)
These third parties have their own privacy and cookie policies, which we encourage you to review.
4. Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.
4.1 Browser Settings
Most browsers allow you to manage cookie preferences through their settings. You can:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from specific sites
- Block all third-party cookies
- Clear all cookies when you close the browser
4.2 Cookie Preference Center
When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in the footer.
5. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Local Storage: Stores data in your browser for faster performance
- Session Storage: Temporarily stores data during your browsing session
- Pixel Tags: Small images used to track email opens and page visits
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the "Last updated" date.
7. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@referagent.com
Address: ReferAgent Inc., 123 Growth Street, San Francisco, CA 94102